Docs Getting started Reading your first account brief
Getting started · 03 of 05

Reading your first account brief.

The most-visited page in this docs. Every section of a brief, in the order it appears, with what it means and what to do with it. After this page, you should be able to look at any brief and know — in under 60 seconds — what your first move is.

Time: 7 minutes · Prereqs: generated at least one brief · Updated: 2026-05-25 · Audience: first-time and recurring users

TL;DR

Briefs are read top-to-bottom. The headline ("Why now") tells you in one sentence whether to act. Signals are the evidence. Decision-makers are who to thread. Voice tells you how to write. Lookalikes give you the next 5 accounts. Every scraped fact carries a verify pill showing when we last confirmed it — that's the trust-marker system.

Anatomy of a brief, at a glance

Every brief has the same 9 blocks in the same order. Some blocks are sparse for small or quiet accounts; none are ever omitted entirely. The order is deliberate — top-to-bottom matches a typical AE's read pattern of "is this real → what's happening → who do I talk to → how do I talk to them → who's next."

1
Headline + Fit score
One-sentence "why now" on the left, your 0-100 ICP fit score on the right. If the headline isn't compelling, the brief usually isn't either.
2
Trust markers row
Workspace data-freshness pill ("synced 14 min ago") + brief-generation timestamp. Sets the trust frame for everything below.
3
Signals (3-9 cards)
The events that triggered the brief — funding, hiring spikes, exec moves, tech changes. Each is dated, sourced, and freshness-tagged.
4
Decision-makers
3-7 humans you should be threading, with verified email, role tier, recent activity, and a "thread-status" badge.
5
Voice quotes
3-8 direct quotes from earnings calls, blog posts, conference talks, podcast appearances — the words they actually use.
6
Suggested templates
3-5 cold-email templates from the library that match this brief's signal + persona combo. One click to copy.
7
Suggested playbooks
2-3 playbooks (full multi-step sequences) that match. Opens the playbook in a modal without leaving the brief.
8
Lookalikes
3-5 next-best accounts — same archetype, similar signals, similar persona density. Click any to generate a new brief.
9
Push + Collaborate footer
"Push to HubSpot/Salesforce/Outreach" button, share-with-teammate, add-to-Saved-search, snooze-this-account.

01The headline ("Why now")

One sentence. It answers: "What happened in the last 90 days that makes this account worth your attention?" If you only have 5 seconds for a brief, this is the 5 seconds.

Worked example

Notion Labs Inc.
notion.so · 450 employees · Series C
87
Fit · /100
"Notion raised a $275M Series C on April 12, hired 14 data & analytics roles in the last 30 days, and Sarah Chen (incoming VP Data) joined from Stripe — all classic 'stack is being rebuilt' signals."

How to read it

The headline always names 2-3 concrete signals joined into a narrative. "Raised $275M" alone is a fact. "Raised $275M + hired 14 data roles + new VP Data from Stripe" is a story. The story matters because outreach that names the story "I noticed you're rebuilding the data stack" performs 4-7× better than outreach that names a single fact "congrats on the round". If the headline only names one signal, the brief is thin — try a lookalike with denser activity instead.

02Signals

The evidence behind the headline. Each signal is a card with: signal type · date · source · freshness pill · "why it matters" line.

The 8 signal types you'll see

  • Funding — round closes, term sheet leaks, equity events. Deep dive →
  • Hiring — JD posts, hiring spikes, specific role openings. Deep dive →
  • Exec moves — VP/C-level hires, departures, internal moves. Deep dive →
  • Tech changes — stack drops, adds, swaps detected from JS sniffing or DNS. Deep dive →
  • Product launches — Product Hunt, blog announcements, changelog posts.
  • Office moves — facility expansions or relocations.
  • Job changes — your tracked people moving accounts. Deep dive →
  • Custom bot detections — anything your custom crawlers were set to watch.

Signal freshness

Every signal has a freshness pill: Fresh (<7d) green · Active (7-30d) amber · Aging (30-60d) grey · Stale (60d+) grey-dashed. Fresh + Active are where your outreach should anchor. Stale signals are kept in the brief for context but shouldn't be the basis for the cold email. See the signal decay deep-dive for the math on why.

03Decision-makers

The 3-7 humans at this account who should be in your sequence. Mama pulls them from LinkedIn + the account's careers page + the team page on the website, then ranks by role tier × recent activity × thread-readiness.

Tier 1 · Economic buyer
Sarah Chen · VP Data & Analytics
verified · 2d ago
Tier 2 · Technical champion
Marcus Holt · Director, Data Platform
verified · 2d ago
Priya Nair · Senior Analytics Engineer
verified · 2d ago

Verified email pill means we ran the address through SMTP-level verification in the last 7 days — bounce risk <1%. Inferred email pill means we constructed it via the company's known pattern but couldn't verify (bounce risk ~10%). Pattern unknown means we couldn't construct it and you'd need to do enrichment.

The "thread-status" badge tells you if this person has been emailed by anyone on your team in the last 90 days — surfaced via the CRM integration. Don't double-touch threads someone else owns.

04Voice quotes

3-8 direct quotes pulled from earnings calls, blog posts, conference talks, podcast appearances, and customer interviews. These are the words the company and its leaders actually use — the vocabulary that maps to their priorities.

How to use voice quotes

Don't quote them back. Use them to match the abstraction level of your outreach. If the VP Data talks about "instrumenting the data flywheel," your email shouldn't say "we help with data warehousing." If a founder talks about "shipping iteratively to enterprise," your email shouldn't say "we accelerate digital transformation." Voice quotes are a vocabulary calibrator, not a quote library.

Each quote is sourced and dated — fresh quotes (last 90 days) carry more weight than 2-year-old conference panels. Mama orders quotes by recency by default but you can resort by speaker (e.g., "show me only VP Data's quotes").

05Suggested templates & playbooks

The matchmaker block. Mama looks at the signals + decision-maker tier and pulls 3-5 templates and 2-3 playbooks from the library that statistically perform best for this combination. One-click copy on templates; modal-open on playbooks.

How matching works

Templates are tagged with signal-type + persona + tone. When a brief's strongest signal is "funding + hiring," and the top decision-maker is a VP Data, Mama filters the 200-template library down to the ~12 templates tagged for that combo, then ranks by historical reply rate. You're not seeing all templates — you're seeing the matched ones. If you want to browse the full library, click "Browse all 200" in the suggested-templates header.

06Lookalikes — the next 5

3-5 accounts that match the same archetype as this one. Same signal pattern + similar persona density + similar firmographic shape. If this account is brief-worthy, these probably are too. Click any to generate a new brief — the lookalike inherits your current ICP scoring.

Lookalikes are how briefing scales from "1 account per day" to "10 accounts per day." Most experienced users brief one focal account, then run all 5 lookalikes. See the archetype matching deep-dive for how the ranking actually works.

07Trust markers — every fact, verifiable

Every scraped fact in a brief carries a verify pill — a small badge showing when we last confirmed the fact and its source. Hover any pill to see a "Report incorrect" action. This is the trust-marker system and it's load-bearing for the whole product.

What the pills mean

  • Verified · <24h ago — green pill. Highest confidence.
  • Verified · 1-7 days — green pill, dimmer. Fresh enough for outreach.
  • Verified · 7-30 days — amber pill. Use but verify if stakes are high.
  • Inferred — grey pill. Constructed from patterns, not observed directly. Most common for emails when the company hasn't published a pattern.
  • Stale — grey-dashed pill. Last verified >30 days ago. Re-verify before outreach.

If a fact is wrong, click the pill and select "Report incorrect." Reports go into our verification queue and corrections typically propagate within 6 hours. This is how the data quality compounds.

08What to do next from a brief

The whole point of the brief is the action. Here's the if-then map most teams use.

Fit ≥ 80 + fresh signal
Generate opener, push to sequencer today
Use the suggested-template block, copy the opener, push to your sequencer with the suggested cadence. Most-actionable brief shape.
Fit 60-80 + fresh signal
Save to a watch-list, brief again in 30 days
Worth tracking but not the top of your stack. Add to a Saved Search with alerting so a future signal pulls it back up.
Fit ≥ 80 + no fresh signal
Use Orbit, wait for a job change
Right account, wrong moment. Orbit-track 2-3 decision makers so you're alerted when one moves. More on job-change signals.
Fit < 60
Don't brief lookalikes; revisit ICP rubric
A low fit score on an account you handpicked usually means your ICP rubric is wrong, not the account. Bump weights and re-score.

Common reading mistakes

Reading bottom-up
Briefs are designed top-to-bottom. Starting at lookalikes (because they're easier to skim) skips the "why now" that should anchor your decision to act.
Ignoring the freshness pills
A 4-month-old funding signal is not a fresh outreach window. Anchor on Fresh + Active signals only. Stale signals are context, not basis.
Quoting voice quotes back
Voice quotes are a vocabulary calibrator. Don't paste them into emails. Use them to match abstraction level.
Emailing only Tier 1 (economic buyer)
Tier 1 takes longer to respond and gets the most cold email. Lead with Tier 2 (technical champion). Champions sell internally for you.
Skipping suggested templates because they "feel generic"
The 200-template library has gold-standard templates with 11-26% predicted reply rates. The suggested 3-5 are matched to your brief. They're not generic — they're tested.
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