Accounts, seats, SSO, billing.
The administrative layer: how seats work, how to wire up SSO with the major providers, how plan changes are billed, and where to find invoices. For the day-to-day product features, see the other docs sections.
Seats and roles.
A Mama seat = one human who can sign in. The four roles:
SSO setup.
SSO available on Pro plan and above. SCIM provisioning available on the same plans. Provider-specific walkthroughs:
Plan changes + invoices.
Upgrades take effect immediately and are prorated to the next billing cycle. Downgrades take effect at the end of the current billing cycle (so you don't lose paid time). Seat additions are prorated; seat removals credit at the next renewal.
Invoices live at Settings → Billing → Invoices. Email [email protected] for custom invoicing terms (NET-30, PO-required, etc.) — available on Pro+ plans.
Cancel, pause, delete.
- Cancel: Settings → Billing → Cancel. No retention call. Service runs through the end of the paid period.
- Pause (Pro+): 30/60/90-day pause without losing data or settings. Resume from the same settings page.
- Delete the account permanently: Settings → Account → Delete. Asks for a typed confirmation. Data is purged within 30 days; the deletion is reversible during that window.