Playbook · Discovery
Pre-call research: 15 minutes that change the entire conversation
What to actually read before a discovery call, and what to leave alone. The 15-minute checklist that gives you 80% of the value of a 2-hour deep-dive — including the one source most AEs skip and shouldn't.
01The play
Summary
What to actually read before a discovery call, and what to leave alone. The 15-minute checklist that gives you 80% of the value of a 2-hour deep-dive — including the one source most AEs skip and shouldn't.
02Expected outcome
Outcome: AEs who run this checklist book 25% more stage-2 meetings than those who skip it.
Success metric: AE can name 3 specific company-level facts in the first 5 minutes of the call.
03Anti-patterns · do not run this when
- Do not read the About page — it's vendor-curated marketing
- Do not skip the LinkedIn activity feed — the recipient's recent posts reveal what they care about
- Do not memorize details to recite — pull them up naturally as the conversation surfaces them
Playbook entry · ships as-of {date('M Y')}. Operator-written, no theory inflation. If you've run this play and the numbers don't match yours — or the rhythm needs a tweak — write to [email protected] and we'll revise.
Signal-anchored outbound, no theater
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